Error Reporting and Corrections

How to report

• Use the Feedback button at the bottom right of every page: choose a type (content error, technical problem, suggestion, complaint, thanks) and write a short description. You may add your e-mail address if you would like a reply.
• Below every figure and animation there is a "Did this help you understand the topic?" question and a "Write feedback" link.
• The page, open question or animation, language and screen details are added automatically; do not include patient information in your report.

What happens to your report

1. The report is classified as a content, technical or usage issue.
2. Content error reports are compared with the relevant text, figures and questions and verified against a current source.
3. Justified visual or technical fixes are made directly. Corrections that change a medical value, a mechanism or the book text are prepared with their source and published after approval by a physician editor.
4. The correction is made in the Turkish and English text together, recorded in the change log and, if important, shown on the What's new page.
5. If you left an e-mail address, you will be told the outcome.

Target response times

The targets are 7 days for content errors and 3 working days for complaints (draft; to be confirmed before launch).

Current status

Because the platform is in a pre-launch stage, feedback is currently stored only in your own browser and does not reach us automatically. You can download it as a file from the "Feedback and usage log" section of the Settings page and send it to us. Once the server is set up, reports will go directly to the editors' queue.

Thanks

Verified reports of significant content errors are recorded as contributions. People who send many valid reports may be thanked with premium time (editor's decision; there are no cash rewards). The rules for case and question contributions are in the Content Contribution Agreement.